Last updated: Saturday 14 November 2026, 9:20 am AEDT

Current status: Microsoft 365 outage (recovering)

Microsoft has had a global outage affecting email (Outlook), Teams, SharePoint, Copilot and Defender. This is a Microsoft issue, not a problem with your own systems or settings. You don’t need to change any settings or reset your password.

Microsoft first reported the issue just before 5:00 am AEDT on Friday 13 November (EX1550543, MO1550821). Microsoft’s latest update (about 8:55 am AEDT Saturday) says it continues to see sustained recovery across the affected services. Because of the severity of this incident, Microsoft is monitoring for an extended period to make sure nothing further is needed. Most people should now be able to use email and Teams again. Some people may still see intermittent access problems, and delayed emails may take a while to arrive. Microsoft has not yet formally declared the issue resolved.

Xero emails: Xero itself is working normally, but emails sent from Xero (such as invoices, quotes and statements) to Microsoft 365 mailboxes may have bounced or been delayed because of this outage. If a customer says they didn’t receive an invoice, you may need to resend it.

Next update: by 12:15 pm AEDT Saturday, or sooner if Microsoft confirms the issue is resolved.

Need help?

If email and Teams aren’t working, call us on +61 2 9763 5702. Please check this page for the latest updates.

Recent incidents

• 13 Nov 2026: Microsoft 365 global outage (Exchange, Teams, SharePoint, Copilot, Defender). Recovering.

Microsoft’s own status page: status.cloud.microsoft